Juliana Rocha

Juliana brings 15 years of experience across administration, customer service, events, training and leadership, with a career spanning business and academia in both Brazil and Australia.

Her work has earned industry-wide recognition. In 2021, she was named the Real Estate Institute of the ACT’s Operational Support Person of the Year, and in 2022 she was a finalist at the REIA National Awards for Excellence - the industry’s highest honour.

In 2023, Juliana joined Knight Frank Canberra as Agency Department Coordinator, where her skill for keeping people, processes and priorities in step saw her quickly promoted to Office Manager. There, she worked closely alongside Nathan Dunn - a partnership that continues at Pier.

As Office Manager and Agency Associate, Juliana brings both sides of her expertise together: the operational precision that keeps the business running seamlessly, and the client care that makes every interaction feel considered. She is the steady hand behind the detail, and often the first warm voice our clients hear.